![]() ![]() “PLDTHOMEFIBRxxxxx” or “PLDTHOMEFIBR5Gxxxxx”. Using your device, check your WiFi names in your available networks if these have reset to the default Wireless SSID (e.g.Prod/ poke the hole using a sharp object, like the tip of the pen, until the modem restarts.Look for the tiny “RESET” button at the back of your modem.If you are encountering the same issue, you can try the following steps: I cannot believe it! It seems like a no-brainer solution-and, to be honest, it did not even cross my mind-but it actually worked! You know what, only one thing worked-restarting the modem itself. What I want to do is to access the Admin Dashboard but I could not because of the persistent “Error: Bad Password”, so I knew that in order for me to iron things out, I have to reset my credentials/ password. My last resort was to call the PLDT hotline because I was a little desperate already, but I know that in doing that I have to bring with me a gazillion amount of patience in waiting for an available agent who can assist me. I also tried plugging and unplugging the modem to, sort of, “refresh” the unit. I attempted to access the Dashboard using my phone and my laptop to no avail. I found this very detailed post which I thought is very helpful, however, unfortunately, it did not work for me. ![]() ![]() Like you, I also searched the web for some ways to resolve this PLDT’s Bad Password dilemma. ![]()
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